I want to cancel my theory lesson

Did you book a theory lesson via this website, but are you unable to attend on the chosen date and time? Then you can cancel the booked theory lesson yourself up to 24 hours before it starts via this website. Were you too late with your cancellation? Then you cannot cancel the booked theory lesson anymore.

You can only cancel within 24 hours if you meet the following requirements:

  • A medical reason. You have to include evidence. For example a copy of the doctor's note or hospital stay;
  • The death of a family member. You have to include evidence. For example a copy of the obituary;
  • You get seconded by the military on short notice. you have to include evidence. For example a copy of the call of secondment or a statement from your commanding officer;
  • Your child was born the day before or on the day of your theory lesson. You have to include evidence. For example a copy of the birth announcement card.

If one of the above mentioned situations applies to you, you can contact us.