General Terms and Conditions
These General Terms and Conditions of Stichting Webshop Keurmerk were drafted in consultation with the Consumers Association [Consumentenbond] in the context of the Self-regulation Coordination Group [Coördinatiegroep Zelfreguleringsoverleg CZ] of the Socioeconomic Council [Sociaal-ecomische Raad] and come into force on 1 June 2014
These General Terms and Conditions will be used by all members of the Stichting Webshop Keurmerk with exception of financial services as referred to in the Financial Supervision Act and insofar as these services are supervised by the Financial Markets Authority.
Contents:
- Definitions
- The Entrepreneur's identity
- Applicability
- The offer
- The agreement
- Right of withdrawal
- Consumer's obligations during the reflection period
- Exercising the Consumer's right of withdrawal and the costs
- Entrepreneur's obligation in case of withdrawal
- Exclusion of the right of withdrawal
- The price
- Compliance and extra guaranty
- Delivery and execution
- Continuing performance contract: duration, termination and extension
- Payment
- Complaints procedure
- Disputes
- Additional or varying provisions
- Amendment to the General Terms and Conditions of Webshop Keurmerk